At bw55, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
These six principles guide every data decision we make at bw55. They summarize our Privacy Policy — but please read the full document below for complete details.
bw55 uses industry-standard encryption and security protocols to protect your personal information from unauthorized access, disclosure, or misuse at all times.
bw55 will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve your bw55 experience.
All data processing at bw55 is conducted in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Filipino players have the right to access, correct, and request deletion of their personal data held by bw55. We honor all valid data subject requests promptly.
bw55 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law.
We are upfront about what data we collect and why. No hidden tracking, no surprise data sharing — just clear, honest communication about how bw55 handles your information.
This Privacy Policy ("Policy") is issued by bw55 ("bw55," "we," "us," or "our") and applies to all personal data collected through the bw55 online gaming platform at bw55.net, including all related services, features, mobile interfaces, and communications (collectively, the "Platform").
bw55 is committed to protecting the privacy and personal data of all users, particularly Filipino players who access the Platform from within the Philippines. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
Scope: This Policy applies to all registered players, visitors, and any individual whose personal data is processed by bw55 in connection with the Platform. By accessing or using bw55, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions, which govern your overall use of the bw55 Platform. In the event of any conflict between this Policy and the Terms & Conditions on privacy-related matters, this Policy shall prevail.
bw55 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include, but are not limited to, the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, home address | Account communications, support, notifications |
| Financial Data | GCash number, PayMaya account, BDO/BPI/Metrobank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service optimization |
| Usage Data | Games played, wagers placed, session duration, feature interactions | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Scanned copies of Philippine National ID, passport, driver's license, utility bills | Identity verification, regulatory compliance |
bw55 does not intentionally collect sensitive personal information beyond what is strictly necessary for regulatory compliance and the provision of Platform services. Where sensitive data is required — such as government ID numbers for KYC purposes — it is handled with heightened security measures and access controls.
bw55 collects personal data through several channels, all of which are designed to be transparent and proportionate to the purposes for which the data is needed:
bw55 will always inform you at the point of collection what data is being collected and for what purpose, to the extent required by the Data Privacy Act of 2012 and its implementing regulations.
bw55 uses your personal data only for legitimate, specified purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which bw55 processes personal data include:
Marketing Communications: bw55 will only send you promotional emails or messages if you have explicitly opted in to receive them. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
Under the Philippine Data Privacy Act of 2012, bw55 is required to have a lawful basis for processing your personal data. Depending on the specific processing activity, bw55 relies on one or more of the following legal bases:
Where bw55 relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
bw55 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your personal data with carefully selected third parties in the following limited circumstances:
Third-Party Data Processors: All third parties who process personal data on behalf of bw55 are required to enter into data processing agreements that impose obligations consistent with the Data Privacy Act of 2012. bw55 remains responsible for ensuring that such third parties handle your data appropriately and securely.
bw55 does not transfer personal data outside the Philippines except where necessary to provide Platform services and where appropriate safeguards are in place to protect your data in accordance with applicable Philippine law.
bw55 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data that helps us improve our services. A cookie is a small text file placed on your device when you visit the bw55 Platform.
The types of cookies used by bw55 include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bw55 Platform. Strictly necessary cookies cannot be disabled as they are essential for Platform operation and security.
bw55 does not use third-party advertising cookies or behavioral tracking technologies for the purpose of serving targeted advertisements on external websites.
bw55 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable Philippine law. The specific retention periods applicable to different categories of personal data are as follows:
Upon expiry of the applicable retention period, bw55 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.
bw55 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organizational measures to protect your information against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bw55 will notify the National Privacy Commission and affected data subjects in accordance with the timelines and requirements prescribed by the Data Privacy Act of 2012 and NPC Circular No. 16-03.
While bw55 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying bw55 immediately if you suspect any unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bw55. bw55 is committed to honoring these rights promptly and without undue burden to you:
Request a copy of the personal data bw55 holds about you, along with information about how it is being used.
Request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Lodge a complaint with the National Privacy Commission (NPC) if you believe bw55 has violated your data privacy rights.
To exercise any of these rights, please contact the bw55 Data Protection Officer using the contact details provided in Section 13 of this Policy. bw55 will respond to all valid data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notification to you.
bw55 may request proof of identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.
The bw55 Platform is strictly intended for individuals who are at least 21 years of age, as required under Philippine law for participation in casino-style gambling activities. bw55 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
Underage Access: If bw55 discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the relevant personal data, and return any deposits to the payment source used, subject to verification. bw55 cooperates fully with Philippine authorities in reporting and addressing underage gambling attempts.
Parents and guardians who believe that their child may have registered on the bw55 Platform are encouraged to contact our support team immediately. bw55 takes underage access extremely seriously and will act promptly upon receiving any such report.
bw55 employs age verification procedures at the point of registration and reserves the right to request government-issued identification documents at any time to confirm that a player meets the 21+ age requirement.
bw55 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC issuances, or PAGCOR regulatory requirements. The effective date at the top of this Policy will be updated whenever a material change is made.
Where changes are material — meaning they significantly affect your rights or how your personal data is processed — bw55 will endeavor to notify registered players via the email address associated with their account prior to the changes taking effect. For minor or administrative updates, posting the revised Policy on the bw55 Platform constitutes sufficient notice.
Your continued use of the bw55 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.
Version History: bw55 maintains an internal record of all previous versions of this Privacy Policy. If you wish to review a prior version, you may submit a request to our Data Protection Officer using the contact details in Section 13 below.
bw55 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, please contact the bw55 DPO through the following channels:
When contacting the DPO, please include your registered account username, a clear description of your request or concern, and any relevant reference numbers or dates. bw55 will acknowledge your request within five (5) business days and provide a substantive response within fifteen (15) business days, in accordance with NPC guidelines.
If you are not satisfied with bw55's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available through official Philippine government channels.
Summary: This Privacy Policy, together with our Terms & Conditions, constitutes the complete framework governing bw55's collection and use of your personal data. bw55 is committed to being a trustworthy, transparent, and responsible data controller for all Filipino players on our Platform.
Under the Philippine Data Privacy Act of 2012, every bw55 player has clear, enforceable rights over their personal data. Here's a quick summary.
Now that you know exactly how bw55 protects your personal data, play with full confidence. Join thousands of Filipino players enjoying fair, secure gaming — backed by DPA 2012 compliance and 24/7 support. 21+ only.